Lender Express Mortgage LLC
Effective Date: April 9, 2026 | Last Updated: April 9, 2026
This Privacy Policy applies to lenderexpress.com and all related digital properties operated by Lender Express Mortgage LLC (“Company,” “we,” “us,” or “our”). We are a licensed mortgage broker operating in Arizona, California, Colorado, Idaho, Florida, Montana, Ohio, Oregon, and Texas. This Policy is designed to comply with applicable federal and state privacy laws, including the Gramm-Leach-Bliley Act (GLBA), the California Consumer Privacy Act (CCPA/CPRA), the California Online Privacy Protection Act (CalOPPA), and applicable regulations under the Equal Credit Opportunity Act (ECOA) and Fair Housing Act (FHA).
We collect personal information through our website when you voluntarily submit it via contact forms, loan inquiry forms, or other interactive features. We do not collect personal information from visitors who browse our site without submitting a form.
When you visit our website, we and our third-party analytics providers may automatically collect certain non-personally identifiable information, including:
This data is used only in aggregate form to improve site performance and user experience.
We do not use our website to collect race, color, national origin, religion, sex, familial status, age, or disability status. Collection of such information through online lead forms would implicate ECOA and FHA prohibitions. Our forms are designed to avoid eliciting protected-class information.
We use the personal information you provide for the following purposes:
Important: We do not engage in automated decision-making or profiling with respect to mortgage eligibility based solely on data collected from this website. Loan decisions involve human review and are subject to standard underwriting criteria.
By submitting a contact or inquiry form on our website and providing your phone number, you expressly consent to receive telephone calls and/or text messages from Lender Express Mortgage LLC and its licensed loan officers, including calls or texts made using an automatic telephone dialing system (ATDS) or an artificial or prerecorded voice, as permitted by the Telephone Consumer Protection Act (TCPA).
Consent to receive calls or texts is not a condition of obtaining a mortgage or any other product or service from us. Message and data rates may apply. You may opt out of text messages at any time by replying STOP. To opt out of telephone calls, contact us at the information provided in Section 11.
If you subscribe to our email list or opt in to receive company communications, we will send you periodic emails related to mortgage products, interest rate updates, or company news. Each marketing email will include:
You may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly. We honor opt-out requests within 10 business days, consistent with CAN-SPAM Act requirements.
Our website uses cookies and similar tracking technologies. A cookie is a small text file stored on your device by your web browser. We use the following categories of cookies:
These are required for the website to function. They cannot be disabled. They do not store personally identifiable information.
We use Google Analytics or similar tools to understand aggregate site traffic and user behavior. These tools may set cookies on your device. Data collected is used only in anonymized or aggregated form. You may opt out of Google Analytics tracking at: tools.google.com/dlpage/gaoptout.
We may use pixel tracking or retargeting tools (such as Google Ads or Meta Pixel) to serve relevant advertisements to prior site visitors on third-party platforms. If you prefer to opt out of interest-based advertising, visit: youradchoices.com or optout.aboutads.info.
You may configure your browser to refuse cookies. However, doing so may affect certain site functionality. We do not respond to browser-level “Do Not Track” signals, as there is no industry-standard mechanism for doing so, though you may use the opt-out tools listed above.
We do not sell your personal information. We do not share your personal information with third parties for their own marketing purposes without your express consent. We may share your information only in the following limited circumstances:
When you submit a loan inquiry and choose to proceed with an application, we may share your information with wholesale lenders, investors, or other mortgage industry participants as necessary to process your application. This sharing is inherent to the mortgage brokerage model and is disclosed in the required Loan Estimate and Closing Disclosure documents.
We may engage third-party vendors (including CRM platforms, loan origination software providers, and website hosting services) who process data on our behalf under contractual data processing agreements. These providers are prohibited from using your data for any purpose other than providing services to us.
We may disclose your information when required to do so by law, regulation, court order, or government request, or when we believe in good faith that disclosure is necessary to protect our rights, prevent fraud, or respond to a safety emergency.
In the event of a merger, acquisition, or sale of all or substantially all of our assets, your information may be transferred to the successor entity, subject to the same privacy commitments described in this Policy.
If you are a California resident, the California Consumer Privacy Act (as amended by the California Privacy Rights Act) grants you the following rights:
To submit a verifiable consumer request, contact us using the information in Section 11. We will respond within 45 days of receiving a verifiable request, with a possible 45-day extension if circumstances require.
Note: California’s GLBA exemption applies to personal information collected for the purpose of providing financial services. Much of the information collected in connection with mortgage applications is governed by the GLBA privacy notice we provide separately, rather than by CCPA.
Our website is intended for adults and is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected information from a child under 13, we will promptly delete it. If you believe a child has submitted information to us, please contact us immediately.
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These include, but are not limited to, encrypted transmission (TLS/SSL) of data submitted through our website.
However, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your information. In the event of a data breach affecting your personal information, we will notify you as required by applicable state and federal law.
Our website may contain links to third-party websites, including but not limited to lender sites, real estate platforms, or social media networks. We do not control the privacy practices of these third parties and are not responsible for their content or policies. We encourage you to review the privacy policies of any third-party site you visit.
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or need to report a concern, please contact us:
Lender Express Mortgage LLC
Attn: Privacy Officer
Website: lenderexpress.com
Email: contact@lenderexpress.com
Phone: (602) 649-6493
Mailing Address: 2500 S Power Rd, Bldg 9 Ste 133, Mesa, AZ 85209
We reserve the right to update this Privacy Policy at any time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this Policy periodically. Your continued use of our website following any changes constitutes your acceptance of the revised Policy.
Interest Rates, APR’s & programs are illustrations subject to change at any time. These do not constitute a ‘Loan or Good Faith Estimate’ for payments and closing costs. Not all applicants will qualify. APR may vary by product type. Consumer is not obligated to use any party mentioned. Lender Express Mortgage is not affiliated with FHA, VA, USDA or the Federal Government. Lender Express Mortgage, LLC supports Equal Housing Opportunity (www.nmlsconsumeraccess.org) | (888) 286-0367 | 2500 S Power Rd Bldg 9 Ste 133, Mesa, AZ 85209. Regulated by the AZ Department of Financial Institutions. Arizona License #MB-1008082, CA #60DBO-140688, CO #MB-1963444, FL #MBR4665, IA #1963444, OR #1963444, PA #79751, TX #1963444. Figure: 7 tac § 80.200(b) consumer wishing to file a complaint against a company or a residential mortgage loan originator should complete and send a complaint form to the Texas department of savings and mortgage lending, 2601 North Lamar, suite 201, Austin, Texas 78705. Complaint forms and instructions may be obtained from the department website at www.Sml.Texas.Gov. A toll-free consumer hotline is available at 1-877-276-5550. The department maintains a recovery fund to make payments of certain actual out of pocket damages sustained by borrowers caused by acts of licensed residential mortgage loan originators. A written application for reimbursement from the recovery fund must be filed with and investigated by the department prior to the payment of a claim. For more information about the recovery fund, please consult the department’s website at www.Sml.Texas.Gov. Above information and content is accurate as of 6/22.